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General conditions of sale

General Conditions of Sale Individual

 

These terms and conditions of sale are concluded by the company AAD Group, simplified share company, of which the registered office is located at 1260 chemin de Malespine, 84120, Pertuis, France, registered in the Register of Commerce and Companies of Aix-en-Provence under the number 90320228100023 hereinafter referred to as "SAS Group AAD" and managing the site www.cannabidiolparadise.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.cannabidiolparadise.com hereinafter referred to as the buyer.

 

Article 1 – Third-party effectiveness of general terms and conditions of sale

These terms and conditions of sale are intended to define the contractual relations between SAS Group AAD and the buyer and the conditions applicable to any purchase made through the website www.cannabidiolparadise.com .Any order placed at our company implies the full and unreserved adherence of the buyer to these general terms and conditions of sale which the buyer acknowledges to have read before his order. No special condition may prevail against the general conditions of sale unless the supplier agrees in writing and formally. Any conditions to the contrary imposed by the customer will therefore be in the absence of express acceptance, inapplicable to the supplier at any time when it may have been brought to his knowledge.

Prior to any transaction, the buyer declares that it has full legal capacity, allowing it to engage under these terms and conditions of sale.

SAS Group AAD retains the possibility to modify these conditions of sale at any time in order to comply with any new regulations or to improve the use of its site. As a result, the applicable conditions will be those in force on the date of the order by the buyer.

 

Article 2 – Products

The products offered are those on the website www.cannabidiolparadise.com within the limits of available stocks. SAS Group AAD reserves the right to modify the product mix at any time. Each product is presented on the website in the form of a description of its main technical characteristics (content, advice of use, composition...). The photographs are as faithful as possible but do not involve the seller. The sale of the products presented on the site www.cannabidiolparadise.com is intended for all purchasers resident in countries which fully permit the entry into their territory of these products.

Products purchased on the website www.cannabidiolparadise.com must be consumed within 3 months of receipt. Some products sold on the site www.cannabidiolparadise.com have a short consumption deadline: after receiving its order, the buyer will have to ensure the suitability of the DLCs of its products. The buyer will be unable to return an item and claim its refund after exceeding the product DLC concerned. 

Rates of THC in accordance with current regulations. It is imperative to wait 6 hours before driving. Our products are intended exclusively for use at home and must not be transported outside your place of residence once opened. In case of disputes or requests, we are at your disposal to provide you with your invoice and all relevant analyses. You can contact us by email at cannabidiolparadise@gmail.com.

 

Article 3 – Tariffs

The prices shown on the product sheets of the internet catalogue are prices in Euros (€) including all taxes (inc VAT) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. SAS Group AAD reserves the right to change its prices at any time, provided that the price in the catalogue on the day of the order will be the only price applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In metropolitan France, for orders greater than or equal to 49 euros VAT, shipping costs are offered.

 

 

Article 4 – Use of the site and orders

The client must be at least 18 years of age and must have the full capacity to engage under the GTC.

In order to make an order, the buyer must register on the site by creating an account. To this end, the buyer will have to communicate the required information to SAS Group AAD as well as any information useful for the realization of the order and its delivery. This information allows SAS Groupe AAD to create the customer's account, to which the customer will have access with an access code for which he will be responsible, and which he will have to inform whenever he wishes to access his customer account.

The Customer is solely responsible for the accuracy of the information he has provided, including the bank details provided to SAS Group AAD. The buyer is also solely responsible for maintaining the confidentiality of his ID and password. He must immediately contact SAS Group AAD if he finds that his account is being used without his knowledge.

 

The steps of an order on the site are as follows:

1       Go to the site www.cannabidiolparadise.com, take note of the proposed products and their characteristics.

2       Select the desired products and their quantity, they will be placed in the basket.

3       For a first order: create your account online by completing the form and following the instructions. If the account is already created, following a previous command, connect with its identifiers. It is up to the buyer to check and possibly update the personal data of his account regularly.

4       Check the contents of the basket and their quantity, or modify if necessary. Take note of the total amount of the basket, including delivery costs and shipping method, as well as the general conditions of sale.

5       The validation of the basket initiates the payment process. The buyer is then redirected to the online payment server to proceed with the payment.

6       Once the payment is made, the order is confirmed. The buyer receives an email from www.cannabidiolparadise.com to confirm the order, with its summary and reference.

 

SAS Group AAD reserves the right to refuse or cancel an order in the event of a dispute over a previous order.

In the event that an item ordered is out of stock, www.cannabidiolparadise.com inform the customer of the situation as soon as possible. The buyer can get a refund and if he wishes, cancel his order.

 

Article 5 – Payment

Orders must be paid in euros via the website www.cannabidiolparadise.com on our secure payment platforms. By providing the information relating to the credit card used, the buyer authorizes SAS Group AAD to debit the credit card of the amount included in the order. The buyer confirms to be the holder of the debited credit card, or to be allowed to use it to place an order on www.cannabidiolparadise.com.

In the absence of a debit of the entire TTC price of the order, SAS Group AAD reserves the right to cancel the order without delay. It will be up to the buyer to return order with a valid payment method.

The products remain the property of SAS Group AAD until full collection of the TTC price.

If telecommunications charges inherent in access to the website www.cannabidiolparadise.com in addition, they remain the sole responsibility of the buyer.

 

Article 6 – Delivery

Delivery will take place at the delivery address indicated in the order form. It is therefore up to the buyer to ensure the accuracy of his contact information when placing his order: name, full delivery/invoicing address, e-mail address and telephone number.

 

www.cannabidiolparadise.com provides delivery in the following countries: Metropolitan France, DOM-TOM, Europe.. Delivery is made as soon as possible, 30 days at the latest for metropolitan France. In the event of difficulties, www.cannabidiolparadise.com keep the buyer informed as soon as possible.
The delivery date depends on the correct receipt of the payment, the preparation of the order, the acceptance of the order by the carrier and the delivery time of the parcel by the carrier according to the method of delivery chosen in advance. When sending the order, the tracking number of the package is transmitted to the buyer. From the start of the package until its arrival, the buyer will be able to track his order by indicating his tracking number on the carrier's website.

In case of customs fees or other taxes due upon arrival in the country of destination, they will be borne by the buyer. The responsibility of www.cannabidiolparadise.com shall not be liable for retention of the goods for customs purposes.

By ordering on www.cannabidiolparadise.com, the buyer confirms knowledge and compliance with the laws in force on the regulation of the CBD in his country. SAS Group AAD cannot be held responsible for delivery in a country that does not allow the sale and purchase of the products ordered.

 

Upon receipt of the package, the buyer must verify the conformity of the order. Any discrepancies concerning the references of the goods delivered shall be reported on the receipt submitted by the carrier and shall be notified within three (3) working days of delivery to the contact@cannabidiolparadise.com. .

If one or more products have deteriorated during transport, the purchaser must notify the carrier within three (3) working days of the date of delivery. If the claim is not made within that time limit, this extinguishes any possible action against the carrier in accordance with article L133.3 of the Commercial Code. A copy of the letter should be sent to SAS Group AAD customer service on contact@cannabidiolparadise.com. .

In case of delay beyond 30 days for delivery in metropolitan France, SAS Group AAD will contact the buyer to determine the action to be taken on the order. The order will be cancelled only upon express request from the buyer, addressed by e-mail with acknowledgement of receipt to contact@cannabidiolparadise.com specifying the date and order number, products and amount concerned.

 

Article 7 – Right of withdrawal

The buyer may cancel his order in the following manner:

In accordance with article L.221-23, the buyer has a period of fourteen (14) calendar days from the receipt of his order to notify his intention to exercise his right of withdrawal by email with acknowledgement of receipt at the address contact@cannabidiolparadise.com . .

The returned product(s) shall be in the original and unopened packaging, allowing new re-marketing. Return costs and all risks associated with the return of products will be borne by the buyer. The buyer has fourteen (14) days following the exchange with SAS ADD to send the return package.

In accordance with paragraph 2 of Article L. 121-21-4 of the Consumer Code, the repayment period may be extended until the recovery of the product(s) by SAS Group AAD. After receipt and verification of returned products, the refund will be made by credit card, with the credit card used to pay for the online order.

 

Article 8 – Legal guarantees

In accordance with article L.217-4 et seq. of the Consumer Code, SAS Group AAD is required to deliver a product conforming to the order and to respond to any deficiencies in conformity that exist at the time of issue.

According to article L.217-4 of the Consumer Code, a product complies with the contract:

-          If it is suitable for the usual intended use of a similar product

o   It corresponds to the description given on the site www.cannabidiolparadise.com and has all the properties presented in sample or model form

o   It presents the qualities that the buyer can legitimately expect of the product in relation to statements made by the seller, producer or representative, including in labelling or advertising.

-          If it has the characteristics agreed between the parties (buyer and seller) or is suitable for a specific use sought by the buyer, brought to the seller's knowledge and accepted by the seller.

 

In accordance with article L.217-12 of the Consumer Code, the buyer has two (2) years from receipt of the product to act in the event of non-compliance with the product. The legal guarantee of conformity shall apply irrespective of the commercial guarantee which may be granted by SAS Group AAD.

 

In the event of a non-conformity of a delivered product, the buyer may return the product to the seller, in its original state, which must bear the original labels, the original packaging and the delivery note. The buyer must inform SAS Groupe AAD by e-mail with acknowledgement of receipt at the following address: contact@cannabidiolparadise.com. After receipt and verification by the seller, if the non-compliance of the product is confirmed, the buyer has the choice between repair or replacement of the product, in accordance with article L.217-9. The seller reserves the right not to proceed according to the choice of the buyer if this choice entails a cost clearly disproportionate to the other method and the value of the product.

 

Article 9 – Intellectual property

All elements of the site www.cannabidiolparadise.com are and remain the intellectual and exclusive property of SAS Group AAD. No person shall be permitted to reproduce, exploit, or use, in any capacity whatsoever, even partially, elements of the site, whether in the form of photo, logo, visual or text.

 

Article 10 – Major Force

The performance by SAS Group AAD of its obligations under this contract will be suspended in the event of a major force throughout the duration of the contract, including in the event of disturbance, flooding, fire or strike (including postal services and means of transport or communication). SAS Group AAD will not be held liable for direct or indirect damage related to such events outside its control.

If the suspension of performance of the seller's obligations continues for more than ninety (90) consecutive days, the buyer has the opportunity to terminate the current order and obtain its refund.

 

Article 11 – Applicable rights

These general conditions of sale are governed by French law.

In the event of a complaint, the buyer may address the following address by e-mail with acknowledgement of receipt: contact@cannabidiolparadise.com

In accordance with article L.612-1, in the event that the buyer does not receive a satisfactory response to his claim, he has the opportunity to have his request examined free of charge by a mediator, with a view to the amicable resolution of the dispute which is between him and a professional.

If the dispute is not resolved, the latter will be brought before the competent French courts.

 

Article 12 – Confidentiality

The buyer is liable to the company for a general obligation of confidentiality. Any exchange, even verbal, of information is confidential.

SAS Group AAD undertakes to maintain the confidentiality of the information provided by the buyer, which it would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the Internet user has the right to access, modify and delete information about him. He may request it at any time by e-mail with acknowledgement of receipt at the following address: contact@cannabidiolparadise.com  

 

Article 13 – Acceptance of cookies

Cookies, or cookies, are small text files stored by your browser on your terminal (computer, tablet, mobile...) when you visit a website.

www.cannabidiolparadise.com uses cookies to record visits from one page to another and to keep you connected to the site or to memorize your interface or browsing preferences (favorite language, automatic reconnection, pre-filling of certain forms...).

Some cookies are necessary for the proper functioning of the website or its security. Most will automatically be deleted from your hard drive once the session is over. Cookies recording your interface preferences are kept longer.

As a security measure, all cookies stored by this site are encrypted and cannot be read by another application, no personal information is stored.

 

Article 14 – Sale to professionals

The site www.cannabidiolparadise.com is intended for sale to private individuals and professionals, the general conditions of sale set out herein are only eligible for sale to private individuals. If you are a professional, please consult general conditions of sales for professionals. 

General conditions of sale Professionals

 

 

These terms and conditions of sale are concluded by the company AAD Group, simplified share company, whose head office is at1260 road to Malespine84120, Pertuis,France, registered in the Register of Commerce and Companies of Aix-en-Provence under the number 890 493 653,000 12, hereinafter referred to as "SAS Group AAD" and managing the site www.cannabidiolparadise.com and, hereinafter referred to as "the seller" and on the other hand, by any natural or legal person, provided that it is professional, wishing to make a purchase via the website www.cannabidiolparadise.com hereinafter referred to as the buyer.

 

Article 1 – Principles

These General Terms and Conditions shall express all the requirements of the Parties. They constitute the sole basis of the commercial relationship between the parties, and in this sense the buyer is deemed to accept them without reservation.

These general terms and conditions of sale prevail over any other document, including any general terms and conditions of purchase. They apply, without restriction or reservation, to all services rendered by the seller to professional buyers.

The seller and the buyer agree that these terms and conditions govern their relationship exclusively. The seller reserves the right to change its terms and conditions on time. They will be applicable as soon as they are posted online.

If a condition of sale were to be lacking, it would be considered to be governed by the practices in force in the field of my distance sale, of which the companies are based in France. These terms and conditions of sale are communicated to any purchaser who requests them, in order to allow them to place an order.

 

Article 2 – Content

The purpose of these terms and conditions is to define the rights and obligations of the parties in relation to the online sale of goods and products offered by the seller to the buyer.

These conditions apply only to purchases made on this website and delivered exclusively in mainland and Corsica. For any delivery in the DOM-TOM or outside France, this should be indicated in order to obtain a specific estimate.

 

Article 3 – The command

The buyer places his order online, using the online catalogue and the form on the website. In order for the order to be validated, the buyer will have to accept, by clicking at the place indicated on the site, these terms and conditions. Its acceptance will lead to the sending of a confirmation email from the seller, in accordance with the conditions described below. The buyer will have to choose the address and method of delivery. Payment is made by bank levy.

All orders are valid for acceptance of prices and descriptions of products available for sale. Any dispute on this point will arise in the context of a possible exchange and guarantees mentioned below.

In some cases, such as failure to pay, incorrect address or other problem in the buyer's account, the seller reserves the right to block the buyer's order until the problem is resolved.

In case of unavailability of a product ordered, the buyer will be informed by e-mail.

The cancellation of the order for this product and its possible refund will then be made, the rest of the order remaining firm and definitive. For any question concerning the follow-up of an order, the buyer may send an e-mail to the following address: contact@cannabidiolparadise.com.

 

Article 4 – Electronic signature

The online supply of the buyer's bank details and the final validation of the order will be proof of the buyer's agreement. This will allow the seller to obtain the payment due for the purchase order and this will be the signature and express acceptance of all transactions performed. In the event of fraudulent use of the bank details, the buyer is invited to contact the seller by calling the following number: 06 11 29 48 80, or by sending an e-mail to the following address: contact@cannabidiolparadise.com. .

 

Article 5 – Confirmation of the order

The contract information shall be confirmed by electronic means at the latest at the time of delivery, or failing that, at the address indicated by the buyer on the purchase order.

 

Article 6 – Proof of transaction

Computerised records, kept in the seller's computer systems under reasonable security conditions, will be considered evidence of communications, orders and payments between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as evidence.

 

Article 7 – Product information

The products governed by these Terms and Conditions are those on the seller's website and are indicated as sold and shipped by the seller. They are available within the limits of available stocks.

The products are described and presented as accurately as possible? However, if errors or omissions have occurred in the presentation, the seller will not be liable.

 

Article 8 – Prices

Calculation

The seller reserves the right to change his prices at any time but undertakes to apply the rates in force indicated at the time of the order, subject to availability on that date. Prices are shown in euros. They do not take into account the shipping costs, invoiced in addition, and indicated before the validation of the order. The prices take into account the VAT applicable on the day of the order and any change in the applicable VAT rate will automatically be passed on to the price of the products of the online shop.

Payment of the entire price must be made at the time of the order. At no time shall the sums paid be regarded as deposit or advance payments.

If one or more taxes or contributions, including environmental taxes, are created or modified, up or down, this change may be reflected in the selling price of the products.

Deposit

Any order may give rise to the payment of a down payment, the terms of which shall be fixed at the time of sale. Except in cases of force majeure, any cancellation of the order by the buyer on account of 15 days after the order is placed, will not give rise to the refund of this advance payment.

Price reduction

The buyer may benefit from special discounts and rebates where applicable, according to the special conditions specified when ordering.

 

Article 9 – Method of payment

Regulation

This is an order with payment obligation, which means that placing the order implies payment by the buyer.Payment for the order is made only by direct debit from the buyer's bank account.The buyer must enter their bank details in the space provided and confirm this entry by adding their computer bank details as an attachment to the order form.The seller reserves the right to suspend any order management and any delivery in the event of refusal of payment authorization by officially accredited organizations or in the event of non-payment.In particular, the seller reserves the right to refuse to make a delivery or to honor an order from a buyer who has not fully or partially paid a previous order or with whom a payment dispute is currently being administered.The seller has set up an order verification procedure intended to ensure that no person uses another person's bank details without their knowledge.As part of this verification, the buyer may be asked to fax the seller a copy of an identity document and proof of address.The order will then only be validated after receipt and verification by the seller of the documents sent.

The price is payable in full and in one payment upon receipt of the order. The payment date will be indicated on the invoice addressed to the buyer.

Late payment

Any delay in payment will result in the immediate enforceability of all amounts owed to the seller by the buyer, without prejudice to any other action that the seller would be entitled to bring against the buyer as such.

 

Article 10 – Availability of products

Except in cases of force majeure or during periods of closures clearly announced on the home page of the site, the shipping times will be, within the limits of available stocks, those indicated below. Shipping times run from the date of registration of the order indicated on the order confirmation email.

Delivery is made as soon as possible, 30 days at the latest for mainland France and Corsica, from the day following the day on which the buyer placed an order.

For any delivery in the DOM TOM or outside France, this should be reported in order to obtain a specific estimate.

In case of delay, the seller cannot be held liable for any reason whatsoever. Therefore, no claim for compensation of any kind can be claimed by the buyer. In case of unavailability of the ordered product, the buyer will be informed as soon as possible and will be able to cancel his order. The purchaser will then have the option to claim either the refund of the sums paid within 30 days of their payment or the exchange of the product.

 

Article 11 – Delivery arrangements

Delivery is only made after confirmation of payment by the seller's banking agency.

It shall be supplied within the time limit specified in Article 10, as from receipt by the seller of the purchase order.

Any longer delay of 60 days may result in the resolution of the sale. The advance payments or payment made on the order will then be returned to the buyer. The order payment will then be returned to the buyer.

In the event of non-compliance with the above conditions of payment, the seller may suspend or cancel the sale.

The products will be delivered to the address indicated by the buyer on the purchase order, the buyer will have to ensure its accuracy. Any parcel returned to the seller because of a billing address and not delivery, validating the option provided for that purpose on the purchase order.

If the buyer is absent on the day of delivery, the delivery person will leave a notice of passage in the box to put it, which will allow the parcel to be removed at the place and for the time indicated.

If at the time of delivery, the original and damaged, torn, open packaging, the buyer must then check the condition of the articles. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (packs refused because opened or damaged).

The buyer must indicate on the delivery note and in the form of handwritten reservations accompanied by his signature any anomalies concerning the delivery (vary, product missing from the delivery note, damaged parcels, broken products...).

This verification must then confirm these reservations to the carrier by registered mail no later than two working days following receipt of the item(s) and send a copy of this letter by fax or simple mail to the seller at the address indicated in the legal notices of the site.

If the products need to be returned to the seller, they must be returned to the seller within 14 working days of delivery. Any claim made outside this time limit cannot be accepted. The return of the product can only be accepted for the products in their original condition (packaging, accessories, package leaflet...).

 

Article 12 – Delivery errors

The buyer shall make any claim to the seller on the same day of delivery or no later than the second working day following delivery of the goods in kind and/or in quality of the goods in relation to the particulars on the order form. Any claims made beyond this time limit will be rejected.

The complaint may be made by e-mailing the seller to the following e-mail address: contact@cannabidiolparadise.com

Any claim not made in accordance with the above rules and within the prescribed time limits cannot be taken into account and will relieve the seller of any liability towards the buyer.

Upon receipt of the complaint, the seller will assign an exchange number of the product(s) concerned and communicate it by e-mail to the buyer. Exchange of a product can only take place after the trade number has been assigned.

In the event of an error in delivery or exchange, any product to be exchanged or refunded shall be returned to the seller as a whole and in its original packaging at the following address:1260 road to Malespine84120, Pertuis. Return costs are borne by the seller.

 

Article 13 – Product Guarantee

The seller guarantees the buyer against any lack of conformity of the services and any hidden defects arising from a defect in the design or supply of the products, excluding any negligence or fault of the buyer.

In any event, in the event that the seller's liability is retained, the seller's guarantee would be limited to the amount excluding tax paid by the buyer for the purchase of the goods.

 

Article 14 – Right of withdrawal

Since the buyer is a professional purchasing in the framework and for the purposes of his profession, there is no need to apply the right of withdrawal provided for in the Consumer Code.

 

Article 15 – Major Force

Any circumstances beyond the control of the parties, preventing performance under normal conditions of their obligations, shall be considered as grounds for exoneration from the obligations of the parties resulting in their suspension.

The party invoking the above circumstances shall immediately notify the other party of their occurrence and of their disappearance. Any irresistible facts or circumstances, external to the parties, unpredictable, unavoidable, beyond the control of the parties and which cannot be prevented by them, shall be considered as cases of force majeure, despite all reasonable efforts. Specifically, they are considered to be cases of force majeure or fortuitous cases, in addition to those usually retained by the case law of French courts and tribunals: blocking of means of transport or supply, earthquakes, fires, storms, floods, lightning, stopping telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come closer to examine the impact of the event and agree on the conditions under which performance of the contract will continue. If the case of force majeure lasts more than three months, these general conditions may be terminated by the injured party.

 

Article 16 – Partial invalidation

If one or more clauses of these General Conditions are held invalid or declared to be invalid pursuant to a law, regulation or as a result of a final decision of a competent court, the other clauses shall retain their full force and scope.

 

Article 17 – Non-renunciation

The failure of one of the parties to avail itself of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation in question.

 

Article 18 – Applicable law

These general conditions are subject to the application of French law.

The parties undertake to seek an amicable solution to any dispute arising from the interpretation or performance of the contract. If they fail to do so, the parties will refer the dispute to the commercial court.

 

Article 19 – Collection of personal data

Data collected:

The personal data collected on this site are as follows:

-          Account opening: when creating the user's account, its surname, first name, email address, telephone number, postal address, company name.

-          Connection: When the user connects to the website, the website records, including his or her surname, first name, login, use, location and payment data.

-          Profile: The use of the services provided on the website provides a profile, which may include an address and telephone number.

-          Payment: as part of the payment of the products and services offered on the website, the website records financial data relating to the bank account or credit card of the user

-          Communication: when the website is used to communicate with other members, data concerning user communications are temporarily retained.

-          Cookies: Cookies are used as part of the use of the website. The user has the option to disable cookies from his browser settings.

 

Use of Personal Data:

The purpose of personal data collected from users is to make the services of the website available, improve them and maintain a secure environment. Specifically, the uses are:

-          User access and use of the website

-          Operation management and site optimization

-          Organisation of conditions for the use of payment services

-          Verification, identification and authentication of data transmitted by the user

-          Proposal to the user of the possibility to communicate with other users of the website

-          Implementation of user assistance

-          Customize services by displaying ads based on user browsing history, according to user preferences

-          Prevention and detection of fraud, malware (malware) and security incident management

-          Managing potential disputes with users

-          Send commercial and advertising information according to user preferences

 

Sharing personal data with third parties:

Personal data may be shared with third parties in the following cases:

-          When the user uses the payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has contracted

-          Where the user publishes publicly available information in the free comment areas of the website

-          When user allows third party website access to his data

-          When the website uses provider services to provide user support, advertising and payment services. These providers have limited access to user data in the course of the performance of these services and have a contractual obligation to use them in accordance with the relevant rules on the protection of personal data

-          If required by law, the website may transmit data in response to complaints against the website and comply with administrative and judicial procedures

-          If the website is involved in a merger, acquisition, disposal of assets or legal reorganization proceedings, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

 

Security and confidentiality:

The website implements organisational, technical, software and physical measures for digital security to protect personal data from unauthorized alterations, destruction and access. However, it should be noted that the Internet is not a fully secure environment and the website cannot guarantee the security of transmission or storage of information on the Internet.

 

Implementation of user rights:

In accordance with the rules applicable to personal data, users have the following rights, which they can assert at the following address: contact@cannabidiolparadise.com

-          They can update or delete the data that concerns them by logging in to their account and setting the settings in that account

-          They can delete their account by writing to the following email address contact@cannabidiolparadise.com. It should be noted that information shared with other users, such as publications on forums, may remain visible to the public on the website even after their account has been deleted

-          They may exercise their right of access, to know the personal data concerning them, by writing to the following email addresscontact@cannabidiolparadise.com .In this case, prior to the implementation of this right, the website may request proof of the identity of the users in order to verify the accuracy

-          If the personal data held by the website is inaccurate, they may request updating of the information by writing to the following email address: contact@cannabidiolparadise.com

-          Users may request the deletion of their personal data in accordance with applicable data protection laws by writing to the following e-mail address: contact@cannabidiolparadise.com

 

Evolution of this clause:

The website reserves the right to make any change to this personal data protection clause at any time. If a change is made to this personal data protection clause, the website undertakes to publish the new version on its website. The website will also inform users of the change by e-mail, within a minimum of 15 days before the effective date. If the user disagrees with the terms of the new wording of the personal data protection clause, he/she may delete his/her account/

 

 

Following the new regulatory provisions, we inform you that, having an activity of selling goods, every professional must provide the consumer, in a legible and understandable manner and on any durable medium, with the precise terms of the commercial guarantee (c. consom. L. 217-22).

-the guarantor's contact information shall include, where appropriate, his e-mail address or any other relevant digital means ;

-the contract will mention exclusions or any factor excluding the commercial guarantee.

A return of the non-compliant property more framed

Where the goods cannot be brought into conformity at the place where the goods are located, the seller shall inform the consumer of the practical arrangements for returning the goods, including the return by post.

However, the trader will not be able to ask the consumer to advance the costs of returning the property without postage (Decree Art. 3; c. consumer s. D. 217-1 new).

The box that will have to appear, as of 1 October 2022, on the GTCs on the one hand and on the commercial guarantee contract signed on the other hand for the sale of a property on the other (see below (c. consumer. art. D. 211-2, annex).

Box for inclusion in GTCs and commercial guarantees

• The consumer shall have two years from the date of issue of the property to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is required to establish only the existence of the non-conformity and not the date of its appearance.

• Where the contract for the sale of the property provides for the provision of digital content or digital service on a continuous basis for a period of more than two years, the legal guarantee shall apply to such digital content or digital service throughout the intended supply period. During this period, the consumer is only required to establish the existence of the non-conformity affecting digital content or digital service and not the date of its appearance.

• The legal guarantee of conformity entails an obligation on the trader, where appropriate, to provide all necessary updates to maintain the conformity of the good.

• The legal guarantee of conformity gives the consumer the right to repair or replace the property within 30 days of his request, without charge and without major inconvenience to him.

• If the property is repaired as part of the legal guarantee of conformity, the consumer shall be granted a six-month extension of the initial guarantee.

• If the consumer requests reparation of the property but the seller imposes replacement, the legal guarantee of compliance shall be renewed for a period of two years from the date of replacement of the property.

The consumer may obtain a reduction in the purchase price by retaining the property or terminate the contract by obtaining full reimbursement for restitution of the property if:

1° The professional refuses to repair or replace the property ;

2° The repair or replacement of the property shall take place after 30 days ;

3° The repair or replacement of the good causes a major inconvenience to the consumer, in particular when the consumer bears the final costs of taking over or removing the non-compliant good, or if he bears the costs of installing the repaired or replacing good ;

4° The non-conformity of the property persists despite the attempt to bring the seller into conformity, which remains unsuccessful.

• The consumer is also entitled to a reduction in the price of the good or to the termination of the contract where the lack of conformity is so serious that it justifies the immediate reduction of the price or the termination of the contract. The consumer is then not required to request the repair or replacement of the good in advance.

• The consumer is not entitled to a resolution of the sale if the lack of conformity is minor.

• Any period of immobilization of the property for the purpose of repair or replacement shall suspend the remaining security until the condition is issued.

• The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.

• The seller who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to € 300 000, which can be increased to up to 10% of the average annual turnover (c. consumer art. L. 241-5).

• The consumer also benefits from the legal guarantee of defects hidden under Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles a price reduction if the property is retained or a full refund against restitution of the property.

Refund of the price difference

If, after purchasing a product on our website, you find, within 7 days of your order, an offer equivalent to a lower price, including shipping charges, on another French website, Cannabidiolparadise will refund you the difference.

Under which conditions the refund applies:

  • The price of the product is the public price displayed on the product sheet of the site, excluding any special promotional offer (discount code, gift voucher or other).
  • Reimbursement of the price difference shall be subject to the following conditions:
  • the product must be identical: i.e. it must be new, of the same make and model (same reference manufacturer)
  • the services offered must be equivalent: i.e. with the same warranty period, ...
  • the delivery time must not exceed that proposed by Cannabidiolparadise by more than 10 days.

The offer to refund the price difference does not apply to:

  • destocking products
  • products sold on auction sites or classifieds
  • products delivered outside of Metropolitan France

This offer is limited to one refund per person for each product purchased on our site.

How to benefit from the reimbursement:

If you have found, on another French website, a cheaper product that meets all the above conditions, you must send us your refund request via a simple e-mail within 7 days of your purchase by following the following procedure:

Send us a message by email to contact@cannabidiolparadise.com

In the body of the message, give us your order number, the product concerned by the refund request and insert the hyperlink of the cheaper product.